Question 1

What is a multi vendor marketplace on Shopify?

Accepted Answer

A multi vendor marketplace on Shopify lets multiple suppliers list products that retailers can import and sell. MultiVendorShop connects suppliers and retailers across Europe with automatic inventory sync and order routing — so a single Shopify store can offer products from many local vendors.

Question 2

Is MultiVendorShop a Shopify Collective alternative for Europe?

Accepted Answer

Yes — for cross-border European trade. Shopify Collective expanded to 36 countries in July 2025, including most of the EU and the UK, but its same-country and same-currency rules block cross-border connections. A French retailer still cannot connect with a German supplier on Collective. MultiVendorShop is built around the EU single market: 24 EU countries, cross-border by default, no Shopify Tax / Basic Tax prerequisite, free plan available.

Question 3

How does the vendor shop app work?

Accepted Answer

Suppliers share their products on the marketplace. Retailers browse, import products to their store, and sell them. When a customer buys, the order routes to the supplier who ships direct to the customer. Inventory and prices stay synced in real time between supplier and retailer stores.

Question 4

How much does MultiVendorShop cost?

Accepted Answer

MultiVendorShop has three plans: Free (25 shared products, 5 retailer connections), Growth at $29/month (250 products, 50 connections, Shopify invoice payments), and Pro at $79/month (unlimited products and connections). All plans are billed in USD via Shopify and include real-time inventory sync and automatic order routing.

Question 5

Do I need a Shopify store to use MultiVendorShop?

Accepted Answer

Yes. Both suppliers and retailers need an active Shopify store. The app installs from the Shopify App Store and runs natively inside the Shopify admin — there is no separate dashboard to learn.

Question 6

How does inventory sync work between supplier and retailer stores?

Accepted Answer

Product details, stock levels, and prices sync automatically between supplier and retailer stores in real time. When a supplier updates inventory or prices, all connected retailer stores update within minutes — preventing overselling and out-of-stock issues.

Question 7

Can I set different wholesale prices for different retailers?

Accepted Answer

Yes. On Growth and Pro plans, suppliers can create custom price lists with different wholesale prices, margins, and per-product overrides for each retailer connection.

Question 8

How do payments between retailers and suppliers work?

Accepted Answer

On Growth and Pro plans, suppliers can use Shopify invoice payments — retailers receive a Shopify checkout link per order and pay by card. Alternatively, suppliers can use pay-later mode where retailers pay via bank transfer after fulfillment. Free plan users use the pay-later option.

Question 9

Which countries are supported?

Accepted Answer

MultiVendorShop works in 24 European countries: France, Germany, Spain, Portugal, Greece, Finland, Italy, the Netherlands, Belgium, Austria, Sweden, Ireland, Denmark, Poland, Czechia, Romania, Croatia, Bulgaria, Lithuania, Latvia, Estonia, Slovakia, Slovenia, and Luxembourg.

Question 10

Who ships the products to the end customer?

Accepted Answer

The supplier ships direct to the end customer. When a retailer's customer places an order, MultiVendorShop automatically routes it to the supplier with the customer's shipping details. Retailers never touch inventory.

Frequently asked questions